Our Story
Our roots
In 1993 Infrastructures for Information (i4i Inc.,) set up shop in downtown Toronto, with an idea to revolutionize the way information and content is organised, created and delivered. Our roots are firmly cemented in the use of open standards to structure and publish information. Today, that dedication to understanding standards and desire to create world-class structured content applications is the foundation for all our solutions.
The vision
We believe that the key to your success lies in creating and managing consistent data and information within your content, across products, jurisdictions, and divisions of your organization.
The strategic advantage in the evolution of our product suite comes from working hand-in-hand with the FDA, Health Canada and leading industry consortiums driving new requirements for electronic structured product information on a global level (US SPL, XML PM, FHIR ePI etc.).
We design innovative Structured Authoring & Content Solutions to assist the life sciences industry with their product documentation and regulatory information management. Focusing on developing applications that increase efficiency, consistency and that support compliance through innovative, cost-effective and reliable technologies.
It’s what we do
We’ve been doing this a long time, and it shows. A history dedicated to innovation and rich in accomplishment, i4i has been delivering leading XML and Structured Authoring Solutions for over twenty years. Our experience gives us confidence in handling all implementations with a proactive and professional approach. More importantly, we give you confidence that work will be done on time, on budget and with results that deliver.
With industry-leading technologies driving our platforms, we deliver structure and compliance to the life sciences industry. We are at our best when challenged to be bold and figure out new ways of doing things. So bring us your content challenges and let us show you new ways to structure them.
Solutions
Global Labeling
Are you ready to ‘Go Global’ with a structured content solution?
Our global labeling platform enables your team to work smarter. This platform combines our intelligent structured authoring tool with a robust set of dashboards offering a suite of content creation, collaboration, and management features.
Store your product labels in a central repository with end-to-end label compliance and alignment, content reuse, translation management, health authority submission formatting, and regulatory information integration—across all jurisdictions.
And all within an intuitive user interface.
As standards evolve so does our platform. Our global labeling platform fully supports the FHIR standard. We are ready for FHIR ePI submission rollouts for jurisdictions like Jordan and the EMA that are moving to this modern standard.
Adopting the FHIR standard provides multiple benefits to patients and healthcare providers and will promote communication between different healthcare establishments on a global level.
European Labeling
Take full advantage of i4i’s structured content authoring and management solution to achieve European regulatory compliance. As regulations and governing standards evolve, i4i continues to keep pace and adapt so that you remain compliant.
Our EU labeling platform is the result of the customization and optimization of i4i’s ALiCE technology offering a suite of modules that deliver boundless possibilities for all of your content. Our metadata rich structured content authoring and lifecycle management solution allows you to easily manage the complete set of labeling content, including your CCDS and create compliant QRD files ready for submission to the Health Authority.
Using a master document model, content reuse and applicability minimises duplication ensuring greater consistency, and more meaningful cross-document and cross-jurisdictional content analysis.
Click here to download the data sheet and read more about ALiCE.
IDMP
With i4i’s industry-leading structured content solution, you can capture and manage key medicinal product information in your EU and product documents. Our tools include templates with semantically marked content to help you achieve and maintain Identification of Medicinal Products (IDMP) compliance in documents including IBs, SmPCs, and CMCs.
Additional tagging features with controlled vocabulary make it easy for an author to mark, track, and compare tags and their sources. An IDMP dashboard manages the process throughout the evolving life-cycles of your content.
SPL
SPL – we’ve got this! Since 2004 our market-leading Structured Product Labeling (SPL) solution has been the right choice for all your SPL needs. At SPL’s inception, i4i joined the technical leadership team, helping define and develop its guidance. Today, we continue to be involved as a key member of the SPL Working Group, where our XML knowledge and industry expertise supports the FDA’s SPL initiative.
Whether you have a single user or many, our SPL Solution or SPL Direct conversion and submission service ensure you are FDA regulatory compliant.
Looking for more? Download the data sheet for further information about our SPL solutions.
Regulatory Assist
A solution to today’s regulatory issues, our Regulatory Assist services save your team time and effort with structured content and submission-ready outputs. We provide the flexibility and resources to minimize the cost and training required to execute submissions in evolving standards with speed and accuracy.
We offer structured content creation support and conversion services for SPL(all types including REMS), ACA6004 submissions (drug sample reporting), XML PM, FHIR ePI, QRD, and more. Submission support is available for SPL via the FDA ESG.
i4i is already working with clients to streamline their compliance strategies and prepare for the Jordan FDA’s FHIR ePI pharmaceutical leaflet submission mandate that arrives in January 2025. Reach out and let us know how we can help you!
Our team of regulatory specialists is ready when you need them, regardless of the kind of products you manufacture or distribute. We can help manage the entire process or fill in any area you’d like help with, transforming your labels from any source format to the required output. The result is a compliant set of labels with content that can be repurposed for various stakeholders across your organization.
Download the data sheet to learn more about our eLabelling conversion and submission services.
XML PM
i4i has worked hand-in-hand with Health Canada as it created the Structured XML Product Monograph (XML PM). XML PM is Health Canada’s implementation of HL7’s Structured Product Labeling and is the new submission format that replaces the PDF format of the Pristine Product Monograph on Rx products.
Our flagship A4L solutions support the XML PM format. These solutions provide a complete structured document authoring and collaboration cycle that includes translation management and produces XML documents that conform to Health Canada’s XML PM specification.
Structured Content
All of our solutions begin with our core products :
A4L and ALiCE.
A4L | Structured Content Authoring in Microsoft Word
The desktop solution for all your structured content authoring needs and offers a configuration explicitly designed to meet all SPL, XML PM, and FHIR ePI standards and requirements. Standards that are being used and adopted by health authorities in the United States, Canada, Jordan and the EMA and more to come.
Use Word’s complete and familiar feature set in a fully functional structured content authoring environment
ALiCE | Manage the Full Lifecycle of Structured Content
ALiCE extends the desktop authoring platform to include document management and publishing, submission tracking, review cycles, content reuse and repurposing, and more. It is designed to meet the content challenges—and needs—of the life sciences industry, keeping drug product content, data consistency, compliance, and regulatory submissions top of mind.
Support
Client Services
At i4i our goal is always to have our complete client list serve as our reference list.
Our support team has a clear understanding of our clients’ processes, challenges and the solutions required to address them.
The team is comprised of regulatory specialists and technical experts to provide our clients with an unparalleled support experience.
For support of your i4i products:
Log on to the client support portal
Training
Training is at the core of our clients’ success. Our team of product specialists ensures that your organization experiences a smooth transition with a focus on user adoption for all our implementations.
But it doesn’t stop there. We offer ongoing; upgrade, refresher, and new user training both online and in-house to best meet the needs of your organization. We believe that when you invest in our solutions, you get a full return on that investment.
With solutions built in familiar user interfaces such as Microsoft Word, success is the only option for your users.
Implementation
Experienced professionals and regulatory and technical specialists guide each implementation, deploying a set of services designed to provide a first-class client experience with easy user adoption in mind:
- Discover
- Assess
- Strategy & Plan
- Solve
- Implement
- Migrate
- Manage (ongoing training & support)
Spotlight
News
November 2024
As of July 18, 2025, the XML PM will be a mandatory filing requirement for:
- New drug submissions (NDS)
- Extraordinary use new drug submission (EUNDS)
For most other submission types, the voluntary transition phase will continue (see the link below for further details).
Since 2015, i4i has worked with Health Canada and the industry to fully define and deploy the HL7 SPL standard for structured product monographs (XML PM).
During the voluntary submission and the pilot phases of this initiative, i4i has supported clients with our A4L solution in-house and our outsourcing Regulatory Assist services—including the first official XML PM filing in August 2020. We are excited to see this standard evolve and are ready to support you with your compliance needs.
Whether you are looking to outsource, bring technology in-house, or explore a hybrid option, i4i’s regulatory specialists are ready to help you find the right content strategy to meet your Health Canada XML PM submission requirements today!
Email us at contact@i4i.com to discuss your options.
What is XML PM?
XML PM is the new, preferred file format for Canadian Product Monographs. It replaces the PDF file format with a structured XML format based on the HL7 Structure Product Label (SPL) standard. In addition to the content of labelling, the XML PM requires specific data elements that define your product and identify your company.
Moving to this structured format will significantly aid the process of Product Monograph creation, management, and submission. It will also help to improve the accessibility and relevance of drug product information for Canadians, both patients and physicians alike.
Where can I find more information?
Click this link to see the Health Canada change in filing requirements notice.
June 2024
As part of their ongoing commitment to improve patient safety and accessibility to product information, the FDA is actively exploring the migration of the FDA SPL to a FHIR®-based architecture. A pilot program to begin the initial phase of this evolution runs through the month of June 2024.
i4i is excited to be part of this pilot with the FDA and select industry organizations. We will support clients and partners in mapping and validating current Human Prescription Drug Structured Product Labeling (SPL) documents to a FHIR®-based submission format.
If you have questions or want to learn more about this initiative email us at contact@i4i.com. We are always happy to help.
You can also learn more about FHIR by watching our video Warm Up to FHIR.
September 2024
The Jordan FDA is implementing a new electronic pharmaceutical leaflet system that requires pharmaceutical companies to re-register all products under new guidelines by January 25th, 2025, as they adopt an Electronic Product Information (ePI) system based on HL7 FHIR (Fast Healthcare Interoperability Resources) standards.
This shift to digital standards will modernize how pharmaceutical information is managed and shared on a global level.
With a deep understanding of evolving regulations and tight timelines, i4i is already working with clients to streamline their compliance strategies in alignment with the new Jordan FDA guidelines.
Are you ready for the Jordan FDA’s new ePI standard?
Contact us today to discover how we can help.
March 14, 2023
When time matters—take matters into your own hands!
If you have a time-critical label update, be fully SPL submission compliant in minutes—authored, validated, and published with A4L Professional.
A4L Pro is used by hundreds of your industry colleagues either for all their SPL submission needs or to augment their current approach for time-critical submissions. And as an A4L Pro user, you have access to i4i’s industry-leading regulatory specialists, providing you with any FDA/SPL/gateway guidance you may need.
To see A4L Pro in action, please view this short video. We’ll walk you through a major label revision that’s submission-ready in next to no time.
Let us know if we can help!
May 2021
On June 14, 2021, Health Canada’s XML PM implementation will enter phase II.
Phase II launches XML PM into full production. At launch, the new validation rules go into effect, and the new Controlled Vocabulary website will be available. Please note, submissions of XML PMs are still voluntary during Phase II. Mandatory submissions to begin in Phase III.
For further information about Phase II, please contact us at support@i4i.com.
And, look for our upcoming webinar—XML PM Fundamentals Part II—arriving in early June with an up-to-date look at structured Product Monographs.
August 2023
It’s here!
Health Canada has released the updated XML PM Guidance and opened the consultation period for final industry feedback, which closes on November 5, 2023.
Our software solutions and services have been updated to comply with the guidance and we’re ready for you.
If there is anything about the XML PM requirement or the Health Canada feedback process that we can assist you with, please don’t hesitate to contact us at contact@i4i.com.
Information on how to participate is available online in English and in French.
Events
June 2024
Wednesday, June 5th is CAPRA’s Annual Education Day at the Pearson Convention Centre in Brampton Ontario.
Once again, i4i is proud to be a sponsor and attend this annual event. It is a great opportunity to hear from Health Canada and industry leaders on current hot topics in regulatory affairs. We’re excited to be part of the conversation for Canada’s evolving electronic regulatory landscape. i4i remains engaged and working with Health Canada and industry partners to develop the new XML PM standard.
If you have questions about Health Canada’s XML PM; content alignment between the United States, Canada, and globally; or how structured authoring will streamline the content process across your organization—at i4i, we’re here to help. Just ask: contact@i4i.com
For further details on this and other events, please visit the CAPRA website.
October 2023
This October, visit us at the 2023 RAPS event in Montreal.
This event is a premier forum for regulators and industry to update their knowledge of local and global labeling-related policies and examine the impact of changes on regulatory compliance.
Do you have questions about XML PM, SPL, or how Structured Authoring can streamline the content process across your organization? Come chat with our industry experts at Booth 334.
June 2023
June 1, 2023 – Join i4i at the CAPRA Symposium
On June 1, i4i will be presenting at the 2023 CAPRA Symposium. This symposium is a one-day in-person event that will share updates about XML PM, REP, eCTD v4, and other key aspects of the evolving electronic regulatory landscape in Canada. Come join the conversation with us.
This year, we’re presenting our findings from working with industry and Health Canada throughout the development of the new XML PM standard. Do you have questions? Ask us. Whether about Health Canada’s XML PM; content alignment between the United States, Canada, and globally; or how structured authoring will streamline the content process across your organization—at i4i, we’re here to help.
And drop by our exhibit booth to chat, too. We look forward to seeing you there.
For further details, please visit the CAPRA Event website.
October 2022
October 18-19, 2022
i4i is participating in this year’s DIA Annual Canadian Meeting, which is once again a live event!
Come meet with us in person at Booth 4.
We’re here to discuss your needs for Health Canada’s XML PM initiative, US FDA SPL compliance, and global labeling alignment (Canada, US and beyond).
See you at the conference!
October 2021
October 19-21, 2021 – Join i4i at the Canadian DIA Event
The DIA Annual Canadian Meeting brings together people from the Canadian life sciences to discuss the continuing development of biopharma and devices, and Canada’s broader role in global healthcare product development.
i4i is again joining the conversation at this year’s DIA Canadian Annual Meeting. This year, we’re presenting a “Coffee Corner” webinar on how Canada is taking part in the growing global movement to strengthen patient health and safety via structured content by way of XML PM – the structured product monograph.
Do you have questions? Ask us. Whether about Health Canada’s XML PM; content alignment between the United States, Canada, and globally; or how structured authoring will streamline the content process across your organization—at i4i, we’re here to help.
Come visit our virtual booth, chat with our industry experts, and join our Coffee Corner webinar.
See you at the conference!
February 2020
February 10-12, 2020 – i4i joins the DIA RSIDM in North Bethesda
The DIA’s annual Regulatory Submissions, Information, and Document Management (RSIDM) Forum is the perfect place to discuss metadata, structured documentation, and the alignment of regulatory and submission information—all of which i4i excels at. If you’ll be attending this year’s RSIDM, come and connect with our team at the i4i booth, #210!
Contact
Reach Out
If you’re looking for an intelligent structured content solution, interested in experiencing a demo, or just want to learn more about what we do, drop us a line and we’ll get back to you as soon as we can.
Call us
t. +1 416.504.0141
f. +1 416.504.1785
Email us
For general inquiries: info@i4i.com
For product inquiries: sales@i4i.com
For website feedback: webmaster@i4i.com
Find us
720 King Street West
Suite 805
Toronto, Ontario M5V 2T3
i4i
Join Us
You’re an individual, a unique personality. You have skills and abilities like nobody else and you’re ready to let them shine.
At i4i, our people are at the heart of our business and success. We are innovators, engineers, developers, and problem solvers; we’re creative and dedicated. We build, design, and refine. Together we work to create first in class software solutions.
i4i is always looking for talented, fun, diverse individuals to join our team. So, if you’re a developer, a quality assurance wizard, or a technical writer—or maybe you have a way with people and client services is your thing—we want to hear from you. Oh, and if you have mad skills in pumpkin carving, gingerbread house building, or frosty festive beverage mixing, be sure to note that down too.
Want to work with us? Click the careers button to see current opportunities.
…or take a chance and send your resume to hr@i4i.com.